Privacy Policy

1. Introduction

This Privacy Policy describes how Inovics (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from http://jaimaheshwarinamkeen.in  or otherwise communicate with us regarding the Site (collectively, the “Services”).

  • For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.
  • By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

2. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time, reflecting changes to our practices or legal obligations. Updates will be posted on the Site with a revised “Last updated” date.

 

3. How We Collect and Use Your Personal Information

We collect personal information from various sources:

  • Information You Provide Directly: Contact details, order details, account information, and customer support interactions.

  • Usage Data: Collected via cookies and similar technologies, including device, browser, and network information.

  • Third-Party Sources: Payment processors, business partners, and vendors.

This information helps us communicate with you, provide and improve services, comply with legal obligations, and protect our platform.

4. What Personal Information We Collect

Types of personal information collected include:

  • Identifiers: Name, email, address, phone number.

  • Order Information: Billing/shipping details, payment confirmation.

  • Account Information: Username, password, security details.

  • Customer Support Information: Communications with us.

  • Usage Data: IP address, browsing activity, device information.

5. How We Use Your Personal Information

  • Providing Services: Order processing, notifications, account management, and shipping.

  • Marketing & Advertising: Promotional emails, text messages, and tailored advertisements.

  • Security & Fraud Prevention: Detecting and addressing fraud or illegal activities.

  • Service Improvement & Communication: Customer support and feedback processing.

6. Cookies

We use cookies for :

  • Enhancing site performance.

  • Running analytics.

  • Personalizing advertising.

You can manage or disable cookies through your browser settings. However, this may impact site functionality.

 

7. How We Disclose Personal Information

We may share information with:

  • Service Providers: IT, payment processors, fulfillment partners.

  • Marketing & Business Partners: For advertising and promotional purposes.

  • Affiliates & Corporate Groups: As part of business operations.

  • Legal Compliance: To enforce policies, prevent fraud, or comply with legal obligations.

8. Security & Data Retention

  • We use industry-standard security measures, but no method is 100% secure.

  • Data retention depends on legal and business requirements.

9.Your Rights

Depending on your location, you may have the right to:

  • Access & Know: Request access to your personal data.

  • Delete: Request deletion of your data.

  • Correct: Update inaccurate information.

  • Restrict Processing: Limit how your data is used.

  • Withdraw Consent: Stop processing based on consent.

  • Manage Communication Preferences: Opt out of marketing emails.

10. Refund and Returns Policy

  • Cancellations/Returns
  • Cancellations or return requests must be made within 7 days of placing the order.
  • Cancellation requests may not be accepted if:
  • The order has already been communicated to the seller/merchant.
  • The shipping process has been initiated.
  • The product is already out for delivery.
  • If the product is already out for delivery, the customer may reject it at the doorstep.
  • Refunds/Replacements
  • Refunds or replacements may be provided if the product quality is deemed unsatisfactory.
  • Replacement products will be delivered within 5 days.
  • Damaged or Defective Items
  • Customers must report damaged or defective items within 7 days of receiving the product.
  • The issue will be addressed only after inspection and verification by the seller/merchant.
  • Product Mismatch or Expectations
  • If the received product does not match the display or does not meet expectations, the customer must notify customer service within 7 days.
  • The customer service team will review the complaint and take appropriate action.
  • Refund Processing
  • If a refund is approved by Jai Maheshwari Namkeen, the refund amount will be credited to the original payment method within 7 working days.

  •  

11. Contact Us

  • Email: ayushbhansali7@gmail.com

  • Address: Nikash Chouhrha, Ujjain 456001 (MP)

  • Contact: +91 9079238400